Selection process

How to apply
  • Staff Development
  • Development and Training
  • ProCredit Onboarding Process
  • Internship programme for students

Our relationships with clients, partners and employees are fair and open. The same principle applies to the recruitment process for the ProCredit Onboarding Process. We take great care in the selection process, which is divided into seven stages.


If your motivation letter and CV attract our interest, we will call you for a telephone conversation. This will include questions about the information provided in your CV as well as additional questions that will allow us to get to know you better. The call will take about 20-30 minutes, so we recommend taking time to ensure that you are in a quiet place where you will not be distracted. If you receive our call at a time that is not convenient for you, please let us know so that we can schedule a more suitable appointment.

Candidates who successfully pass the steps detailed above will be invited to take part in the assessment stage. The objective of the assessment is to meet the candidates in person, to test their general knowledge and logic, to evaluate their critical thinking, social competence and ability to work in a group – and, to decide whether they have what it takes to work for ProCredit.

The assessment includes a mathematics-logic test, group discussions and an individual interview.


If you perform well in the group discussions, you will be invited to an individual interview. The interview is a chance for you to have an open, face-to-face discussion with our team, where we can further discuss your interests and objectives. A successful interview will qualify you for the last step of the recruitment process: the two week focus session.


This stage allows us to evaluate your ability to work in team, your communication skills and how you express your points of view and present arguments.

There will be two discussions, each lasting approximately 45 minutes and involving around six participants. One discussion will be based on an economics-related topic and the other on a social topic. You do not need to have in-depth knowledge on these topics but we do expect you to actively participate during these discussions. This is not only a way for us to evaluate you, it is also an opportunity for you to express yourself.

Tips to keep in mind for your assessment day:

You have to successfully complete each part of the selection process in order to move on to the next stage. In the mathematics and logic test you must score 65% or above. The group discussions will address current economic and social topics. The purpose of the individual interview is for us to be able to gather more detailed information about you, and it is also a good opportunity for you to ask any questions that you may have.


As basic mathematics and logic play an important role in our daily activities, you will be invited to take a basic mathematics and logic test. In order to refresh your knowledge we provide sample questions to help you prepare for the test. You can also attend one of the preparatory courses which take place in Pristina one week before the actual assessment day.

The mathematics-logic test takes place at our training centre in Pristina. If you have to travel from another part of the country we will reimburse your expenses.

You can download sample maths-logic tests below.


It’s very important for us to know your motivation for joining our team. Therefore, we recommend that you read up on ProCredit before starting to prepare your CV and motivation letter. A wealth of information about the ProCredit Group Worldwide can be found on our website: and the website of our parent company: In the motivation letter, you should clearly explain your reasons for applying. A well-structured and sincere motivation letter is vitally important – we analyse all motivation letters in great depth.

Tips for writing a motivation letter:

  • You should cover at least the following points in your motivation letter:
  • First introduce yourself: who you are, where you come from, what you studied –focusing on relevant, key aspects or explain the rationale behind some of the curriculum
  • You must demonstrate some knowledge of ProCredit Bank (why specifically do you want to work at ProCredit Bank?).
  • Explain the reasons why you want to join the Young Bankers Programme, why it appeals to you.
  • Briefly describe your personal values and qualities as an individual and why you think they would make you a valuable addition to our team.
  • The link between your professional expectations and the values of ProCredit as the institution where you want to develop professionally.

Please keep the letter brief. It should not exceed one page (i.e.  200 to 250 words)

In the first stage of the selection process, the MOTIVATION LETTER is of paramount importance in selecting candidates for the next steps.


In order to participate in the ProCredit Entry Programme and join our team, you first have to fill in the ON LINE CV APPLICATION FORM, which you then submit along with your MOTIVATION LETTER via our website. Click here to apply.


The final step is a two-week workshop with a group of selected applicants. During this “focus session” all shortlisted applicants gather together in a quiet location away from the capital city. The main objective of this intensive stage is for the participants to get to know ProCredit as an institution better AND for ProCredit to get to know the applicants better.

This focus session introduces the participants to the features that define ProCredit as an institution and presents our view of responsible banking and ethical principles as reflected in our business model. Discussions and debates about philosophical issues allow potential YBP candidates to gain a broad understanding of various ways of thinking about morality and ethical dilemmas. This retreat aims to help participants become more conscious and critical about the moral decisions we all face in our everyday personal and professional lives. Every participant has an opportunity to engage in the discussions, to disagree, to draw independent conclusions and to question their own way of thinking. This two-week introductory course is a chance for the individual applicants to assess the value of participating in the ProCredit Entry Programme, and it is an opportunity for ProCredit to select the most suitable candidates for the programme.

Upon completion of the two-week focus session, successful candidates will be invited to participate in ProCredit Entry Programme.