Google Pay is a digital payment service that allows you to make payments using your mobile device. Google Wallet is the digital wallet app where you can store your payment cards securely for use with Google Pay.

The main advantages are:

• You don’t need to carry your physical card or take it out of your wallet or bag when making payments.
• High security: payments use a digitalized card token instead of your actual card number, which is never revealed.
• Terminals that accept Google Wallet payments can be identified via the Google Maps app.

Security and privacy are built into every aspect of Google Wallet to protect your card information. When you tap to pay with an Android phone, Google Wallet does not share your card number with merchants, keeping your payment information safe.

Note: Make sure your phone is secured with authentication methods like PIN, fingerprint, or face recognition.

To start using Google Wallet, your device must have:

• Android operating system installed
• Internet access
• NFC (Near Field Communication) support

Note: Due to Apple restrictions, Google Pay currently does not work on iOS devices.

1. Shkarkoni aplikacionin Google Wallet nga Play Store dhe hapeni atë në pajisjen tuaj Android.
2. Klikoni opsionin për të shtuar një kartelë të re brenda aplikacionit.
3. Manually enter your ProCredit Bank card details: card number, expiration date, CVV, name, address, country, and phone number. Agree to the Bank’s Terms and Conditions.
4. Google Wallet verifies the card information with the bank.
5. This process:

   a). It checks the accuracy of card details (number, expiration, CVV).

   b). If correct, a unique digital token is created to replace the actual card number, increasing security.

   c). Confirm adding the card via an OTP sent to your registered phone number.

   d). If activation through the app fails, you can activate your card by calling ProCredit Bank’s contact center at 049555555 or 038555555.

6. ​​​​Once verified and tokenized, your card is ready to use with Google Wallet for contactless payments, online purchases, and other supported transactions. You will receive an SMS confirmation.

All MasterCard cards issued by ProCredit, including debit and credit cards for private and business clients, are supported in Google Wallet.

Note: Near Field Communication (NFC) must be turned on to make contactless payments. To enable NFC, check your phone's settings.

Google Wallet can be used at all POS terminals (including Soft POS) that support contactless payments, both domestically and internationally, and that accept MasterCard-branded cards.

Google Pay is accepted at all terminals that display one of the following logos:

Depending on the payment amount entered at the point of sale (POS) terminal, there are two possible payment methods:

• For amounts up to 40 EUR, it is sufficient for the phone (screen) to be unlocked and brought near the POS terminal. With a simple tap, the payment will be processed automatically.
• For amounts between 40 and 500 EUR, the phone (screen) must be unlocked and brought near the POS terminal. After the amount is read, transaction verification using the card PIN is required. Once authenticated on the phone, a light tap on the POS terminal will complete the payment.

Note: Authentication may also be required for amounts under 50 EUR, depending on Google’s evaluation of Android device usage.

Payments are carried out via NFC technology, so no internet connection is required.

After installing the mobile application, all cards must be digitized from the beginning and the same steps followed as the first time.

After entering Google Wallet, you need to select the menu in the top right corner, and then choose the option Remove payment method.

• Open the Google Wallet app.
• Find the card you want to delete and tap on it.
• In the top right corner, tap “More” and then “Remove payment method.”

To view transactions made with your card using Google Wallet:

• Open the Google Wallet app.
• Find the card you want to review and tap on it.
• At the bottom, tap on Details, then Activity.
• At the top, you can see your most recent transaction. To view all card activity, scroll down.

To verify successfully completed transactions, please check the Transaction History in the ProCredit mobile app.

In case of theft or loss of your phone, you should immediately inform the Bank by contacting the Contact Center at the number 038 555 555 or 049 555 555 so that the digitalized cards or even physical cards can be blocked. In case of loss or theft of the phone, you can request from the bank to block only the digitalized cards (tokens), while you can continue using the physical card.

In case of theft or loss of your card, you should block it through the mobile banking application or by contacting the Contact Center at the number 038 555 555 or 049 555 555, where the token can be disabled and the card removed from the Google Wallet Digital Wallet, and it can no longer be used for payments through the Google Wallet Digital Wallet. Unless you request the Bank to unblock the token, i.e., the digitalized card. On a new device, you can add an existing card or a new card if you have previously blocked the previous card.