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Open an account
Depending on the type of client you are, as a private client you have four banking service packages at your disposal.
Each package has its own advantages and comes with a range of services in addition to the current account. Choose the package that best suits your needs.
Download the app and open your account 100% online.
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Zero Package FREE maintenance forever 
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Advanced Package All services, all benefits! 
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Standard Package More services, fewer costs! 
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Basic Package For simple needs and quick solutions! 
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ProStudent Package Free maintenance for life! 
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| Opening, maintaining and closing a current account, FlexSave, FlexSave for children and term deposits |
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| Depositing with a debit card to the ATMs of ProCredit Bank Kosovo |
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| Changing the PIN for m-Banking and for the first time at the ATM |
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| Re-activating the PIN after wrong attempts |
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| Returning the card stuck in the ATM |
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| Changing the PIN for m-Banking and for the first time at the ATM |
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| 3D Secure PIN |
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| Transfers between accounts of the same client and within the ProCredit Bank using e-Banking |
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| Application for periodical payment order within ProCredit Bank and with other banks using e-Banking |
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| Monthly bill payments via e-banking |
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| Incoming international transfers ProPay |
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| Issuing and maintaining the e-Banking and m-Banking services |
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| Application for periodical payment in branch |
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| Transfers between accounts of the same client and within ProCredit Bank in branch |
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| Depositing in branch |
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| Withdrawing from ProCredit Bank Kosovo ATMs using the debit card |
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| Depositing coins in branch/ATM |
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| Application for the SMS services (SMS notification, SMS top up, SMS balance) |
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| SMS services (SMS notification, SMS top up, SMS balance) |
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| Phone top-up at ProCredit Bank ATMS using the card |
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| Generating the mini-balance from ProCredit Bank ATMs |
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| Withdrawing with a debit card from POS in certain shops (list) |
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| Application, issuing and mailing of one debit card |
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| Reissuing and mailing of one debit card after the expiry of the first one |
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| Changing the PIN after the first time at the ATM |
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| Visa confirmation |
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| Regular outgoing national transfers via e-Banking, including execution of periodical paymentsTransfertat kombëtare dalëse të rregullta me e-Banking, përfshirë edhe ekzekutimin e pagesave periodike |
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| Authorizing a person for a current accountAutorizimi i një personi në llogarinë rrjedhëse |
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| Confirmation that the client has a bank account |
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| Deferred debit card (annual maintenance) |
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| Withdrawing from ATMs of other banks in Kosovo using the debit card | 3 free withdrawals per month, after the 3rd withdrawal € 0.50 | NO LIMIT |
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3 free withdrawals per month, after the 3rd withdrawal € 0.50 | 3 free withdrawals per month, after the 3rd withdrawal € 0.50 |
| €0.00/month | €5.00/month | €2.00/month | €0.50/month | €0.00/month |
Download the Mobile app on iOS: https://apple.co/3dXSsbq or Android https://bit.ly/2Zk664w, press the “open account and start the process” button.
The account opening process takes 10-12 minutes on average.
A valid Kosovo ID document (ID card or passport) and proof of residence, e.g. a public utility bill not older than 6 (six) months.
The prepared contract will be sent to you via e-mail.
The account is 100% active immediately.
First, make sure you are in a quiet place and have a stable internet connection. Remember that this process is entirely online, so you need a reliable internet connection.
A link is automatically sent to the e-mail address you’ve provided in the form. Using this link, you can continue the process where you left off.
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