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Business client (Small and Medium) 
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Institutional client 
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Very Small business client 
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|---|---|---|---|
| Opening, maintaining, and closing current and term deposit accounts |  |
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| Issuance, maintenance, and mailing of debit cards | |
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| Issuance, maintenance and mailing of deposit cards for third parties | |
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| DropBox maintenance and deposits | |
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| Deposits in and withdrawals from ProCredit ATMs | |
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| Withdrawals from ProCredit Bank POS terminals (list) | |
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| Five withdrawals per month at other banks’ ATMs in Kosovo using a debit card | |
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| Generation of mini-account balance at ProCredit ATMs | |
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| Activation of cards retained in ATMs | |
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| Transfers between the accounts of the same client and other accounts with ProCredit Bank | |
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| Payment of monthly invoices | |
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| Application and standing orders within ProCredit | |
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| Issuance and maintenance of e-Banking and m-Banking services | |
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| Issuance of a new token (up to two tokens for two users) | |
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| Application for SMS services and Contact Centre Service (CIC) | |
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| SMS Notification, SMS Top-Up, and SMS Balance | |
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| 3D secure - IPIN | |
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| Addition/removal of authorized persons on the account | |
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| Letter of reference/purpose/turnover | |
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| Mobile phone top-up at ProCredit Bank ATMs using bank cards | |
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| Confirmation for Visa | |
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| Confirmation that a client has a bank account | |
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| Confirmation of bank expenses | |
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| Confirmation of audit expenses | |
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| €20.00/month | €10.00/month | €20.00/month |
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